Cigna Healthcare Medicare Plan Reviews

Cigna Healthcare is a subsidiary of Cigna Corporation, a Fortune 500 company with a vast network of healthcare professionals globally.²

Roughly 67% of Cigna Healthcare Medicare Advantage customers were enrolled in a 4 or 5 star plan in 2023, according to the company’s 2022 annual report.¹

Consider looking for a Cigna Healthcare plan in your area that fits your coverage needs, and evaluate the plan benefits along with the plan’s Medicare’s Star Ratings.

What Are the Medicare Star Ratings?

The Medicare Star Ratings are administered by the Centers for Medicare & Medicaid Services (CMS) and are updated each year. A five-star system is used to evaluate the performance of Medicare Advantage plans (also called Medicare Part C) and stand-alone Medicare Part D prescription drug plans.

Medicare Advantage plans are assessed based on a number of categories, which can include:

• Screenings, tests and vaccines received by plan members
• Management of chronic conditions
• Member experience with the plan
• Member complaints or problems receiving services
• Customer service

Medicare Part D plans are measured by a number of categories, which can include:

• The plan’s history of customer service
• Customer complaints or problems receiving services
• Member experience with the plan
• Drug pricing and patient safety

Information for the ratings comes from member surveys conducted by Medicare, results from Medicare’s regular monitoring activities, billing reviews and information submitted by clinicians and the plans themselves.

If a plan receives a rating of less than three stars for three consecutive years, it becomes flagged as a low-performing plan. If a plan continues to underperform, Medicare reserves the right to terminate the plan.

Cigna Corporation Financial Strength Ratings and Plan Popularity

Cigna Holding Company (formerly Cigna Corporation), the parent company of Cigna Healthcare, is strongly rated by several financial strength rating agencies.

Cigna Holding Company's senior unsecured debt is rated as:³

• Standard and Poor’s: “A-”
• Fitch: “BBB+”
• Moody’s: “Baa1”

Over 1.3 million people were members of a Medicare Advantage, Medicare Part D, Medicare Supplement or individual health insurance plan from Cigna Healthcare in 2022.¹

How Do I Find Highly Rated Plans?

You can call a licensed insurance agent at 1-855-580-1854 TTY Users: 711 to learn more about the Medicare Star Ratings for the Cigna Healthcare plans that are available in your area.

You can also request a free plan quote online to compare your options, with no obligation to enroll.

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• Will My Doctor Accept My Cigna Medicare Plan?