Aetna Medicare Plan Reviews and Ratings
At a glance
- $0 premium plans available in some areas
- Plans may offer prescription drug coverage and routine vision and dental benefits
- Over 3.1 million people are enrolled in an Aetna Medicare Advantage Plan1
Aetna® offers several Medicare Advantage plan (also called Medicare Part C) options. And you can use the Medicare Star Ratings as an easy tool to help you compare plans.
Aetna Medicare Star Ratings
Each year, the Centers for Medicare and Medicaid Services (CMS) release Star Ratings that measure the performance of Medicare Advantage plans.
For 2022, Aetna Medicare Advantage Prescription Drug (MAPD) plans earned an overall weighted average rating of 4.29 out of 5 stars. The majority of Aetna Medicare plan members are in a plan rated 4.5 stars or higher out of 5 stars.2
These reviews rate Medicare Advantage plans based on:
- Staying healthy
- Member complaints
- Health plan customer service
- Member experience with the plan
- Management of chronic conditions
According to Medicare.gov, the ratings range from one star (poor) to five stars (excellent).
|
Star Ratings |
|
|---|---|
|
★★★★★ |
Excellent |
|
★★★★ |
Above average |
|
★★★ |
Average |
|
★★ |
Below average |
|
★ |
Poor |
Aetna offers several different types of Medicare Advantage plans, including:
- Aetna MedicareSM Plan (HMO)
- Aetna Medicare Open Access Plan (HMO)
- Aetna Medicare Prime Plan (HMO)
- Aetna MedicareSM Plan (PPO)
- Aetna Medicare Prime Plan (PPO)
Aetna financial strength ratings
Moody’s Investors Service rated the financial strength of Aetna Inc. as A (Excellent), and they were affirmed with a stable outlook.3
11 percent of all Medicare Advantage enrollees in 2022 were enrolled in an Aetna Medicare plan. This accounts for over 3.1 million Medicare Advantage plan beneficiaries.1
Aetna Customer Service Reviews
Aetna Medicare Advantage plan members can use the phone number listed on their plan ID card to contact a live customer service representative. Plan members can also contact the company by email or even reach out on Twitter.
The Aetna online member account also allows beneficiaries to locate doctors, find prescriptions and their costs, access various Medicare forms, pay their premiums, check claim statuses, request a replacement Aetna Medicare card and more.
Find an Aetna Medicare Advantage Plan
A licensed insurance agent can help you compare Aetna Medicare Advantage plans that may be available in your area.
Speak with a licensed insurance agent by calling TTY users: 711 24 hours a day, 7 days a week.
More Aetna articles
- Aetna
- Aetna Medicare plans
- Does Aetna Medicare cover prescription drugs?
- Will my doctor accept my Aetna Medicare plan?
- Does Aetna Medicare cover vision?
- Does Aetna Medicare cover dental?
- Aetna Medicare Advantage Plans By State
- Aetna Medicare Phone Number
- Aetna Medicare PPO
- Aetna Medicare HMO
- Aetna Medicare SilverSneakers
- Aetna Medicare Formulary
- Aetna Medicare Providers
- Aetna Medicare Part D
